Help Center
How can we help?
Pick a topic below, or jump straight to the FAQs. Most answers take under a minute.
Getting started
Send your first transfer, add files and folders, and choose how it is delivered.
Privacy & security
How expiry works, password protection, and what happens to your files afterward.
Plans & billing
Compare Free (5 GB and 10 files a day) with Pro (up to 200 GB, 30-day links), manage your subscription, and handle invoices.
Troubleshooting
Upload stuck, link not working, or an email that never arrived. Quick fixes here.
Advertise with us
Reach creative pros on the download screen - see placements, audience and the downloadable media kit.
Legal, privacy & cookies
How we handle your data, file expiry and deletion, the emails we send, and the cookies we use.
Still need a hand?
Our team replies to most messages within a few hours on weekdays.